ALPHA CARS SPRL

Rue des Français 305, 4430 Ans

Openingstijden

19 beoordelingen

4,0

Algemene indruk
Bereikbaarheid
Betrouwbaarheid
Beschrijving voertuig
Koopproces

19 Reviews

Olaf

Just had contact via mail.

sylvie

Je pense que c'est un vendeur d'occasion chez qui on peut faire des bonnes affaires, j'ai acheté le modèle de voiture que je voulais tout en respectant mon budget, le patron est super sympa.

Martin

Super revendeur, très rapide pour la livraison et véhicule en super état.

pierre

Je tiens à remercier le patron de chez Alpha cars, je suis plus que satisfait de mon achat. Je recommande à tous ce garage.

Lisadel1999

Top garage je recommande! Personnel très accueillant et très professionnel. Ma voiture est juste parfaite!

delphine

Merci, je suis très ravie de mon achat, top service!

Françoise

Après avoir fait plusieurs garages dans la région liégeoise, j'ai trouvé la voiture que je voulais, j'ai à peine attendue 3 jours pour être livré, super service et super occasion, merci à l'équipe!

Yves

Merci Alpha cars, je suis plus que satisfait de mon achat, j’ai l’impression d’être dans une toute nouvelle voiture, merci pour votre service et votre disponibilité. Je vous encourage de continuer à faire plaisir à d’autres clients.

Tiago

I recently purchased a car from your dealership and feel compelled to share my experience as a customer. While the initial conversations with the owner assured me of the car's good motor condition, unfortunately, my overall experience has been far from satisfactory. Upon receiving the vehicle, I noticed several issues that were not disclosed during our discussions. To begin with, the car was lacking a reflective vest and the key for the security bolts. Additionally, the coolant level was dangerously low, and the tires, instead of the recommended 2.4 bars, were inflated to only 1.6 bars. One of the tires had a puncture, requiring me to inflate it daily. Despite expressing my concerns, I decided to embark on a 2500km journey to Portugal. There was a significant coolant leak spreading throughout the engine. This not only jeopardized my safety but also led to unexpected expenses. Upon reaching out to the seller and explaining the issues, I received an apology and an assurance of responsibility. However, when I provided the invoices for the necessary repairs, the seller failed to acknowledge any liability and ceased all communication. I had hoped for a resolution and am disappointed that the seller did not stand by their commitment. This experience has left me with a negative impression of your dealership, and I cannot recommend it to others. While I understand that issues can arise with used cars, it is the responsibility of the seller to be transparent and address them, especially when safety is at stake. I bought the car with 138.000km and now with 143.000km, the car's timing chain, which I was told was in good condition, completely failed. Considering the lack of accountability and communication, I am hesitant to consider any future transactions with your dealership. I hope this feedback encourages improvements in customer service and transparency for the benefit of others who may be considering purchasing a vehicle from your establishment.

Bes

Personnel flexible, à l'écoute et disponible. Très fiable.